All rates are in Danish Kroner - and include service and VAT 25%.
All charges are provided by Brøchner Hotels upon Customer request during Booking or later during Check-in or Check-out.
For BOOK1 Design Hostel all bookings require prepayment 48 hOURS before arrival.
The Charges only cover the accommodation at Brøchner Hotels and the included products and services in the Booking.
Customers may inquire additional charges during their stay which are not included in the Booking for some Rates, including restaurant meals, room service, or bar orders.
Customers will be informed of the additional charges upon Customer request or during Check-out.
All rates are by default non-refundable. In the event of a Booking cancelation, the Customer will have to pay the whole bill. Additionally, Customers cannot modify or change the Name of the Booking.
Full payment is required to book unless you opt to add the Flexible Rate option.
Flexible Rate is the option to book now and pay the whole bill when you check in. Also, cancel up until 12 pm on your arrival day with no cancellation fee.
For BOOK1 Design Hostel flexible rates requires a full prepayment 48 hOURS prior to arrival. Free cancellation is only possible 48 hOURS prior to arrival.
Payment of our flexible rates without any restrictions is due upon departure. For BOOK1 Design Hostel a full prepayment 48 hOURS prior to arrival is required.
Customers can use a Company ID or Promo code, if they have one, and will receive a special rate based on the company agreement or the promo discount. Customers with Corporate Agreements and Block Groups do not necessarily have access to select the Flexible Rate since their rate is already set as flexible based on the Contract agreed and signed with Brøchner Hotels.
Customers can pay the full amount in advance or pay a booking fee/or deposit and provide Debit or Credit Card information via which payment of the Charges and Additional Charges will be made.
Brøchner Hotels accept the following payment methods: American Express, Diners Club, Visa, Mastercard, Dankort, JCB, Maestro, and Mobile pay.
We accept payment with CreditCards and debit cards. For Guarantee, we only accept credit cards. It is not possible to pay by cash or bank transfer before the day of arrival. For bank transfer, a negotiated agreement must have been reached between Brøchner Hotels and a Danish-located company.
Brøchner Hotels reserves the right to ask for identification that matches the identity of the credit card holder and the right to cancel the reservation should we suspect that the reservation is booked with a stolen card.
Cash is accepted by Brøchner Hotels if it is paid only in person during the Check-in process.
3.1 SP34 APARTMENTS
For reservations made more than 7 days in advance, we collect 50% of the total amount (however a maximum of 30 days) 7 days prior to arrival. Brøchner Hotels will reserve the right to cancel a reservation if the payment cannot be made with the credit card registered. The remaining amount will be charged on the day of arrival at check-in.
A credit card must be presented at check-in for any extras that a paid on an ongoing basis or at check-out.